About This Course

This course provides weatherization installers with comprehensive training on ethical conduct, professionalism, and effective communication. Participants will learn to navigate scenarios involving safety, pricing adjustments, and privacy with a focus on respecting diverse backgrounds. The course empowers installers to make ethically sound decisions, ensuring a positive impact on their work, customer relationships, and the overall success of weatherization projects.

After completing the course, participants will be able to:

• Define and articulate the significance of ethical behavior in the context of weatherization installations

• Recognize the importance of integrity and honesty in all professional interactions

• Prioritize safety during projects

• Recognize ethical dilemmas and evaluate decisions based on potential impact

• Understand the importance of DEI in the workplace

• Address the ethical implications of privacy concerns

• Communicate effectively to navigate pricing adjustments, changes, and unexpected challenges